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MANAGEMENT DEVELOPMENT PROGRAM

Course 1: Management Essentials

9 Tracks | Estimated Duration: 18 hours

The program may be taken in whole or in part. For aspiring leaders, it is advisable to take the program in full and as organized here. You can take the courses, one bundle at a time, the first bundle enriching you for the next bundle and so on—like a building block. However, depending on your need and cognizant of your qualifications, someone with leadership experience may find it useful to be selective in the courses to refresh you or give you the opportunity to learn, relearn, and unlearn.

 
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What You Will Learn:

First-time Manager | Duration: 78 min 9s

The first-time manager often doesn't realize how much their new role differs from that of an individual contributor. They may have misconceptions about what being a new boss entails...
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First-time Manager

The first-time manager often doesn't realize how much their new role differs from that of an individual contributor. They may have misconceptions about what being a new boss entails, and be surprised to learn that the skills and methods required for success as an individual contributor and those needed for success as a new manager are very different. This course describes:
  • some of the myths about managing people and their corresponding truths in order to clarify what a new leader really does and the typical demands and constraints of a manager's job;
  • strategies for dealing with common mistakes when managing for the first time;
  • ways to manage former colleagues effectively and establish credibility as a first-time manager; and
  • how to balance conflicting expectations as a new leader.

    • Management Decision Making | Duration: 15 min 5 s

    In this course, you'll learn how to:
  • define ideal states and generate and evaluate problem solutions; and
  • recognize and avoid common pitfalls when solving problems.
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    Management Decision Making

    Before you start looking for solutions to a problem, it's helpful to know what people want in an ideal world. This will give you some direction and aid in the strategic thinking needed to create alternative solutions. In this course, you'll learn how to:
  • define ideal states and generate and evaluate problem solutions; and
  • recognize and avoid common pitfalls when solving problems.

    • Setting and Managing Priorities | Duration: 30 min 50 s

    To get things done, stop spinning your wheels on to-do lists. A better approach is to set priorities by:
  • identifying the most important, most urgent items; and
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    Setting and Managing Priorities

    To get things done, stop spinning your wheels on to-do lists. A better approach is to set priorities by:
  • identifying the most important, most urgent items; and
  • then execute on priorities by staying on tasks and saying no to unessential requests.

    • Leading Effective Meetings | Duration: 107 min 6 s

    To get things done, stop spinning your wheels on to-do lists. A better approach is to set priorities by:
  • dentifying the most important, most urgent items; and
  • then execute on priorities by staying on tasks and saying no to unessential requests.

    • Motivating People | Duration: 164 min 33s

    Motivation drives people to take action. Without proper motivational leadership, things simply would not get done. As a leader, your capacity for motivating plays a key element in the success of your team and your organization.
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    Motivating People

    Motivation drives people to take action. Without proper motivational leadership, things simply would not get done. As a leader, your capacity for motivating plays a key element in the success of your team and your organization. This course provides you with:
  • an understanding of why motivating leadership strategies are important and offers practical techniques for encouraging team motivation;
  • the characteristics of motivation and engagement, as well as techniques for optimizing both; and
  • techniques for motivating and engaging yourself and others, in both onsite and remote situations.

    • Giving and Receiving Feedback | Duration: 73 min 18 s

    Giving and receiving feedback is an essential management skill, which begins with recognizing that feedback is not criticism. To be effective, the right kind of feedback must be given—and received—in the right way and at the right time.

    Collaboration | Duration: 125 min 26 s

    Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team. To achieve this, clear channels of communication are required for both on-site and virtual teams.
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    Collaboration

    Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team. To achieve this, clear channels of communication are required for both on-site and virtual teams. In this course, you will:
  • learn how to demonstrate team leadership by encouraging effective communication and overcoming communication problems;
  • become familiar with the tools and technologies that are commonly used for virtual teamwork and key considerations for establishing virtual communication guidelines.
  • explore strategies for encouraging team collaboration;
  • learn about the meaning of collaboration, the concept of teaming in collaboration, and best practices for being a good team member and for being a successful collaborator; and
  • examine conflict management styles to determine which one is yours, and the impact on your team.

    • Empowering Employees | Duration: 164 min 33s

    The most successful business leaders know how to empower employees. Empowering employees involves giving them what they need to enable them to do their very best work. This course will cover practical ways you can empower employees so they reach their full potential, boosting job satisfaction and organizational success.

    Coaching | Duration: 120 min 29 s

    Successful businesses see the development of talent as an essential activity. In this course, you will:
    • Identify how coaching helps professional growth, how to develop relationships with coachees, assess their needs...
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    Coaching

    Successful businesses see the development of talent as an essential activity. In this course, you will:
  • identify how coaching helps professional growth, how to develop relationships with coachees, assess their needs, and create goals to meet them; and
  • learn actions for gaining commitment from coachees, measuring their progress, and how to recognize when they're ready to move forward on their own.

    • Mentoring | Duration: 110 min 37 s

    Mentor relationships are key to enabling success in both your personal and professional lives. An effective coach can not only teach you vital work and life skills, but can also build up your resilience and self-confidence.
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    Mentoring

    Mentor relationships are key to enabling success in both your personal and professional lives. An effective coach can not only teach you vital work and life skills, but can also build up your resilience and self-confidence. This course:
  • covers the benefits of mentoring programs for employees, mentors, and the organization as a whole and explores the differences between mentoring and coaching relationships; and
  • details what makes a mentoring program successful, considering the various mentoring models and approaches and how each contributes to making a mentoring program a good experience for all involved.
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    Management Development Program

    LEARN:
    • 4 Courses with 32 Tracks
    Course 1: Management Essentials
    Course 2: Business Strategy
    Course 3: Business Execution
    Course 4: Team Management


    ESTIMATED TOTAL DURATION:
    • 106 Hours

    BENEFITS INCLUDE:
    • Capstone Webinars
    • Community of Practice
    • Repository of Best Practices
    • Research and Case Studies
    • FREE Electives
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    All Our Programs Include

    Community of Practice

    Participants to the leadership and management development programs of the PLI will automatically be registered as members of the ‘thoughtful servant leadership community of practice’ (TSL-Cop).

    Repository of Best Practices

    PLI will actively capture best practices and make these accessible to the TSL-CoP.

    Research and Case Studies

    PLI will continually support the TSL-CoP with current research and case materials to support the its leadership and management programs.
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    WAYS YOU CAN LEARN

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    MANAGEMENT DEVELOPMENT PROGRAM

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    Business Execution

    For would-be managers, first-time managers, or seasoned managers looking to gain new insights on the theory and practice of business execution.
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    Course 4

    Team Management

    For would-be managers, first-time managers, or seasoned managers looking to gain new insights on the theory and practice of team management.
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